Limited to 20 Participants • View pricing options →
Clean Language with Dr. Caitlin Walker
Your Questions Are Costing You Time, Clarity, and Credibility
Learn the exact questioning method used by elite coaches and facilitators to get clean thinking, without steering, fixing, or triggering defensiveness.
Toronto • Feb 24–25, 2026 • In-person only
Your Questions Are Quietly Steering the Outcome
And it's why:
Your retros end with "we need better communication" and nothing changes
"Done" means five different things to five different people
Conversations feel tense — even when you're trying to help
You're not doing this on purpose.
It's happening because every question carries assumptions.
And experienced professionals are the worst offenders, because we're trying to be helpful.
Watch Dr. Walker's TEDx Talk
Clean Questions and Metaphor Models. See why this methodology has captivated audiences worldwide
In this TEDxMerseyside talk, Dr. Caitlin Walker demonstrates how Clean Language unlocks group wisdom and transforms conversations. Over 91,000 people have watched this presentation to understand the power of asking cleaner questions.
What Changes After These Two Days
You'll leave able to:
Ask questions without embedding your worldview
So people think for themselves and own the outcome.
Run retrospectives without contaminating the answers
Teams surface real issues instead of validating yours.
Resolve misunderstandings on the first pass
No more rework caused by fuzzy definitions and assumptions.
Navigate charged conversations without triggering defensiveness
Your questions land as curiosity, not judgment.
This is not about asking more questions.
It's about asking cleaner ones.
Is This Training For You?
This Training Is For You If…
Your work depends on conversations going well the first time
You facilitate teams and are tired of "performative alignment"
You coach experienced people who don't need advice — they need clarity
This Is Not For You If...
You're new to facilitation or coaching
You want scripts instead of practice
You're looking for motivation rather than skill
Learn From the Person Who Helped Define the Field
25+ years working with Clean Language globally
Dr. Caitlin Walker, PhD
Director of Clean Learning
TEDx Speaker — Over 91K views on "Clean Questions and Metaphor Models"
Author of "From Contempt to Curiosity"
PhD from Liverpool John Moores University
Co-delivers Masters Level modules in Coaching and Mentoring
Trained thousands of professionals globally
Clients: BT, UK Police, Liverpool John Moores University, Hull City Council
She doesn't teach theory.
She teaches what to say, when to say it, and why it works with live practice and feedback.
What Actually Changes
I'd like to thank you personally and on behalf of the BCI for the wonderful training you offered us. You are one of the best trainers I've ever met! These 2 days gave me much information about myself but also it made me more enthusiastic to work with groups and teams, now I've got these fantastic tools!
—Hanna-Kaisa-Lindfors, Business Coach with Business Coaching Institute (BCI)
Having recently undertaken a coaching course and learning the importance of asking 'open questions' and drilling down to identify the underlying issues, I quickly saw the positive impact that Clean Language has. It is as beneficial in team groups to ensure their engagement and ownership of projects/actions.
— Angela Mays, HR Manager, Fasset Limited
Outstanding training. Caitlin's expertise and skilled mentors created transformative learning through the perfect balance of concept and practice. The warm hospitality and deep connections made this experience unforgettable. This course creates lasting change that benefits every aspect of life. Highly recommended.
— Amanda Maney, Alignment Coach
Event Details
This is a small, in-person workshop capped at 20 people to protect learning quality.
When
February 24-25, 2026
Two full days
Where
Toronto, Ontario
(Venue details upon registration)
Format
In-person workshop
Live practice with feedback
Day 1
Intro to Clean & Systemic Modeling
February 24, 2026
What You'll Master:
Core Clean Language questions – The precise syntax that keeps your biases out
Systemic Modelling fundamentals – Understanding patterns across teams and organizations
Metaphor exploration – How the language people use reveals their mental model
Practical facilitation skills – Techniques you can use immediately in meetings and coaching sessions
Sensemaking in complexity – Tools for navigating ambiguous organizational challenges
Perfect For:
Agile Coaches, Scrum Masters, Team Facilitators, Organizational Development Professionals, Coaches, Consultants, Leaders who facilitate group conversations
Day 2
Clean for Teams
February 25, 2026
What You'll Experience:
Clean retrospectives & planning sessions – Facilitate team meetings that actually move things forward
Inclusive facilitation practices – Engage neurodiverse thinking styles and create psychological safety
Pattern recognition in team dynamics – Spot and shift unhelpful organizational patterns
Conflict navigation – Help teams disagree productively without imposing solutions
Executive conversations – Ask strategic questions that unlock clarity at senior levels
Perfect For:
Agile Leaders, Executives, VPs, Senior Leaders, Anyone responsible for team performance, culture, or organizational change
Investment
We're committed to making this transformative training accessible to help more teams and groups thrive
Single Day Experience
$1,200 CAD
Full day workshop (Day 1 only)
All training materials
Certificate of completion
Lunch & refreshments included
Two-Day Complete Experience
$2,000 CAD
Both full days (Feb 24-25)
Certificate of completion
Lunch & refreshments both days
A copy of the book "From Contempt to Curiosity"
Priority access to future Toronto workshops
If Your Work Depends on the Quality of Your Questions — This Is Worth Two Days
📍 Toronto • Feb 24–25, 2026
🎓 In-person with Dr. Caitlin Walker
👥 Limited to 20 participants
If you're unsure, start with the free Clean Questions guide below.
Stop Guessing What Your Team Actually Means
Get the 6 Clean Questions that reveal the real problem in any conversation
See It In Action
Recent posts
The pattern behind workplace miscommunication (and how to fix it)
Stop accepting vague language at work. Learn the two-question Clean Language technique that prevents miscommunication before it costs you time and money.
Why Your Retrospectives Keep Saying ‘Communication Problems’
Your retros say "communication problems" but never fix them. Here's why: "done" means different things to different people. Two questions prevent the waste.
Why Two Clean Questions in Meetings Can Stop Meltdowns Before They Start
Clean questions in meetings help teams pause, listen, and understand before reacting. Explore the psychology behind this proven method for calmer, more productive discussions.
Unlock Your Team's
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